How lenders decide: the view from the credit desk illustration

Inside the assessment

How lenders decide: the view from the credit desk

We're a lender, so we can show you the other side of the desk. These pages explain what a credit team actually reads, weighs and worries about before it says yes.

See what you could borrow →No credit check to enquire

Every page in how lenders decide

9 plain-English explainers written from the lender's side of the desk. Start with the one closest to your situation.

Bank statements

What lenders look for in business bank statements: turnover, consistency, dishonours, ATO payments, existing loans and habits that lift your chances.

Read the explainer →

Serviceability

What serviceability means for business loans, how lenders measure your capacity to repay, the buffers they apply, and practical ways to improve your position.

Read the explainer →

Loan-to-value ratio

What loan-to-value ratio means for property-secured business loans, how LVR is calculated, why limits vary and how to work out usable equity.

Read the explainer →

Credit files and scores

How business and personal credit files affect a company loan, what appears on them, how enquiries add up, and how to check and tidy your file before you apply.

Read the explainer →

ATO debt

How an ATO debt affects a business loan application, whether you can borrow to pay the ATO, how lenders see payment plans and your options.

Read the explainer →

Guarantees and security

Why lenders ask company directors for personal guarantees, the kinds of security they take, PPSR registrations, and what to check before signing a guarantee.

Read the explainer →

Property valuations

How property valuations work for secured business loans: who orders them, desktop versus full valuations, what valuers check and what to do if it's low.

Read the explainer →

Declined by the bank

Why banks decline business loans, how to find out the real reason, what to fix before applying again, and how non-bank and secured lenders assess the same deal.

Read the explainer →

Documents checklist

A checklist of the documents Australian lenders ask for, from fast unsecured loans to property-secured facilities, with tips to get ready sooner.

Read the explainer →

See what your business could qualify for

One short enquiry, no credit check when you first enquire, and a real person who calls you back with options that fit.

No credit check to ask

Your file stays with us

Lender's-eye honesty